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The policy explains how a brand uses any of the user's personal information that they provide to us while using our service, including but not limited to our website, mobile apps, and any other current/future modes of communication.

We are wholeheartedly dedicated to safeguarding the privacy and upholding the highest levels of data security. Hence, we adhere to the most stringent consumer privacy guidelines and use advanced security to protect any vital information users provide to and through our website, mobile applications (apps), and any other modes of communication/interaction.

Collection of the vital Information

We collect personal information from the users when they order milk or dairy products from SwadeshiVIP or set up an account, contact, or participate in other activities on our site like customer surveys, ratings, etc. This personal information typically includes profile information, for example, name, e-mail, contact number, and physical address to contact them when necessary, financial information like passwords & card numbers to process orders/transactions, other details such as PIN code, hometown,  age, gender, purchase preferences to enhance their experience and public information like user ratings, reviews, feedbacks, etc.

How We Use Your Information?

All the information that user shares with us as part of using our services is available only with SwadeshiVIP. We never share any individual information about our users with our service providers or partner, or any other third party except when it becomes imperative to share select data to provide a particular service. We may also use the saved information to e-mail the user about other products or services that we think may be useful to them.

We also use various personal information to personalize our service and improve the overall experience at SwadeshiVIP. Additionally, we use the information to promote the product to the user. We also use the given information for product improvement purposes, troubleshooting issues, safety, and protection against error, fraud, & crimes. We may share the information with other corporate affiliates and entities for the same reasons mentioned above or legally required by law.

Cookies and related analytics

A cookie is any small amount of data, which often includes a unique anonymous identifier sent to the browser from a website's computers and stored on the computer's hard drive. They are widely used to make websites work, work more efficiently, and provide information to the site owners and understand how you arrived at our website. SwadeshiVIP requires that cookies are enabled on their browser settings for them to function correctly.

The information generated by this cookie about the usage of any website will be transmitted to & stored by the third-party service provider on specific secured servers. If the website anonymizes IP addresses, the IP address will be truncated by the service provider before being transmitted. Only in exceptional situations full IP address is transferred to the service provider's servers and truncated there. The service provider will use the information to evaluate the website's use, compile reports on website activity for website operators, and provide various services relating to website activity and internet usage. The service provider might not associate the user's IP address with any other data held by it. Users may also refuse the use of certain cookies by selecting the appropriate settings on the browser; however, it is to note that user may not be able to use this website's full functionality if you do this. 

About Websites

Our website may also have links to other websites. This privacy policy only applies to our company's website. We cannot be held accountable for the trustworthiness of the services & data of the other sites. Hence, we also recommend reading the individual website's privacy policy while using them.

Security Safeguards

Our company uses stringent security policies and some of the highest security standards to protect our customers from unseen security issues and any loss and misuse of their information.

About SwadeshiVIP

SwadeshiVIP is a brand that stands for providing perfect quality milk and milk products. We ensure that our milk and milk products do not have any harmful substance widely present in our food today. We also conduct strict quality tests through FSSAI accredited laboratories to ensure no traces of any toxic pesticides, chemicals, or preservatives in our food products.

Our journey has sincerely started with one of the most essential and vital parts of our daily diet - Milk & Dairy products. We are using our knowledge & expertise in building complex supply chains to make this possible daily. We aim to take these quality products to more and more households. We look to bringing more milk products to your diet chart and in the kitchen closet in future.